Network Operations Manager

The Network Operations Center (NOC) Manager is responsible for the daily performance of the Center and is an experienced manager in the disciplines of Incident and Crisis Management and outage recovery.    The Manager oversees the daily operations of the NOC team through the designated NOC Supervisors and ensures that company and customer commitments are tracked and maintained and ensures a high level of customer satisfaction.  The candidate must be a process-driven Incident Manager, striving for continuous service improvement, and metrics driven outcomes. The candidate is familiar with a variety of the field’s concepts, best practices, and procedures and relies on extensive experience and judgment to plan and accomplish goals.  The candidate must possess the ability to identify defects in operating processes along with problem-solving skills and have an aptitude for time management leading the effort in keeping said processes current and up to date.  A wide degree of creativity and latitude is expected.  The Manager reports to the Director of Network Operations.

The Network Operations Center Manager exhibits solid leadership skills and ownership of expectations and deliverables required of the NOC.  This candidate should have 1-3 yrs. of proven management experience and a strong background in networking, telecommunications, and cloud-based services support through a 24 x 7 operations environment.  This candidate must be proficient with the Microsoft Office Suite of products and should exhibit experience in being customer orientated with excellent communication and presentation skills.  Must have strong interpersonal and negotiating skills while taking initiative and being both adaptive and creative.  Experience with establishing and maintaining SLA’s and OLA’s are a plus. In addition, this candidate will be responsible for setting up and administering network management tools and will need to understand within components, what needs monitoring and then develop reports, thresholds, and alerts. The goal is to implement proactive and reactive network management tools to achieve network stability and reliability of  99.99%. Conceptually, this person should understand and have a vision for accomplishing this goal.  In summary, the Network Management Center Manager will be responsible for ensuring that the Center and Company commitments are achieved.

What Is Network Operations

A Network Operation Center (NOC) is a spot from which administrator supervises, monitor & maintain the network. Huge companies with a large number of networks  just as a network the service provider have a network operation center, a room containing perceptions of the system or systems that are being checked, workstations at which the definite status of the system can be seen, and the vital programming to deal with the systems.

Huge network service providers are related with network operation center, which highlights a visual portrayal of the systems being observed and workstations, where point by point organize statuses, are checked. Programming is utilized to help deal with the systems. Media communications, transmission and PC systems are controlled through system tasks focuses. Network Operations Center design is also called a Network Management Center.

What is a Data Center and Difference between NOC and Data Center?

The Network Operations Center (NOC) is the focal area where organizations bolster IT systems and correspondences framework, notice and goals IT foundation events, and affirm server farm availability. This can be inside the server farm or outside. Ordinarily, you interface with a broadband Internet association or legitimately to the Internet Backbone to give however much transmission capacity as could reasonably be expected.

Network Operations - Monitoring & Alerting

The Network Operations team, and our associated tools, systems and processes, make up the Network Operations Center (NOC).

The industry term for the Network Operations Center is usually just NOC (pronounced 'knock').  We have two primary functions, the first is to build, manage and maintain the infrastructure that we use to manage our clients infrastructure.  The second is to work with the engineering team on the most complex and involved client projects.

The Network Operations team's responsibilities include:

• Managing multiple monitoring and alerting systems
• Monitoring of thousands of network devices, servers and firewalls
• Responsible for Windows updates and security patches for all client systems
• Security configurations and motoring for client firewalls, VPNs and servers
• Anti-virus and anti-malware systems across all client networks
• Data backup systems and management for all client data
• Managing multiple private cloud platforms
• Round trip email monitoring for client email servers
• Producing reports for management and client review
• Compliance and security audits
• Offsite data backup infrastructure and systems
• Performance monitoring of client database systems

And on and on, you get the point.  Network Operations is the team that provides the back end systems, automation, and management platforms that the rest of the team uses to manage our clients technology. We also help with escalation for the engineering team and assist with more complex client migrations and projects.

System Administrator For Noc Data Center

Systems Administrator
A Systems Administrator is able to help when a problem is escalated by the NOC Techs.  They support problems that are outside the scope of the NOC, becoming the second line of defense when a problem is spotted. When new infrastructure or design is planned by Systems Engineers, it is the System Administrators that execute the plan.  Other work includes routine and non-routine maintenance as well as emergency repairs to keep the infrastructure running smoothly here at Green House Data.  A Systems Administrator will also provide support for large-scale customer implementations. 

Systems Engineer
The Systems Engineers are responsible for the final level of escalated tickets.  They provide support for all levels of data center employees. In addition they are responsible for architecting our infrastructure, products, and large-scale customer implementations. They decide how the design and architecture should be implemented to best solve the problem. However, they must ensure the solution will integrate with existing infrastructure and keep data stable and secure.

One of our Systems Administrators, Tim Cook, summed up the data center very well, “We have the opportunity here to wear a variety of hats. We all work together to make our systems run, to continually develop them for future growth, as well as implementing new product offerings to keep Green House Data a competitive cloud provider.”

Network Operation Center

NOC Engineer

Being a Network Operation Center Engineer, or a NOC engineer means they are an expert in the management and monitoring of a network from any centralized location. A technical NOC team is comprised of skilled IT & NOC engineers. They watch the IT environment, and ensure that the uptime and connectivity of the IT systems are seamless 24/7.

Responsibilities of the NOC Engineer

NOC Engineers resolve any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring. The skills required for a NOC, or Network Operations Center include network support, network administration and management, switching and routing, along with Linux. Their responsibilities are extensive, requiring highly skilled individuals.

Core Responsibilities of the NOC Engineer

NOC jobs involve a lot of responsibility, since they’re in charge of strict monitoring of multiple networks and systems. They must maintain uptime for all IT systems. These NOC Engineers consistently monitor network errors, malware, and all issues pertaining to security. Their decisions have to be made quickly, requiring an informed NOC engineer in order to maintain organizational efficiency and an ideal network.
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What Is NOC

The term "NOC" refers to Network Operation center. it is a central location form witch network administration manage, control and monitor one or more networks large enterprise with large networks as well as large network services providers always have a network operation centers. 

Devices and Softwares used in NOC:

• Computing Devices include Servers (preferably Blade and Rack servers).
• Telecommunication Equipment include ISP (Internet Devices), Network devices (Switch, Routers and Firewall), VoIP, etc.
• Satellite Network Environments process large amount of voice and video data, in addition to intelligence, surveillance and reconnaissance information.
• Overview
• NOC Inside automates ITIL® recommended best practices for IT Infrastructure Management that allow customers to establish a NOC in as less as 48 hours.
• The automation tools are installed in customer’s premises and on their servers without any need for remote network connectivity to IBM data centers.
• NOC-Inside is available on a flexible, pay-as-you-go, subscription basis which minimizes upfront capital expenditure and allows leverage of operational expenditure model.
• NOC Inside allows customers to manage their entire IT infrastructure without the need for high cost, technical experts.
• NOC Inside provides automation for agentless IT infrastructure monitoring (networks, systems, applications, middleware and databases), IP traffic analysis, IT Service Desk and IT Asset Management (discovery, hardware & software Inventory)
• NOC Inside provides ready to use reports and dashboards, generates instant SMS or email alerts, escalations and provides an integrated, portal based view of IT Operations in a single console.
• NOC Inside also includes an optional IT advisory service that provides periodic, customized, improvements & recommendations to optimize efficiency of IT operations.

Cable Installer Certification

When it comes to testing a cabling installation, there are essentially three choices--verification, qualification and certification.

While some features overlap between test tools as you move up the hierarchical ladder from verification to certification, each type of testing answers one of the following questions to help you make the right choice.

Is the Cabling Connected Correctly?

Verification testing answers this question. For copper cabling, these simple-to-use, low cost tools perform basic continuity functions such as wire map and toning. Wire mapping will tell you that each pair is connected to the right pins at plugs and jacks with good contacts in the terminations, cable installer certification while toning is used to help identify a specific cable in a bundle or at the remote end.

Some verification testers like Fluke Networks' MicroScanner2 Cable Verifier include a Time Domain Reflectometer (TDR) feature to help determine the distance to the end of a cable or a trouble spot. It can also detect if a switch is connected to the cable under test. 

For fiber, a simple Visual Fault Locator (VFL) can serve as a verification tool as it verifies continuous fiber connections to help find breaks, connectors and splices. It also verifies the proper polarity and orientation of fibers within a multi-fiber connectors.

While verification is ideal for troubleshooting and really the first line of defense in finding cabling problems, most cable testing requires more than simple verification. Hence it is rarely the only method used--unless testing POTS (plain old telephone service) voice-only applications running over simple voice-grade cable like Category 3.

Verification testing alone will not verify the ability of the cabling to support specific applications. And it certainly won't result in the ability to ensure the standards compliance required for a manufacturer warranty.