Systems Administrator
A Systems Administrator is able to help when a problem is escalated by the NOC Techs. They support problems that are outside the scope of the NOC, becoming the second line of defense when a problem is spotted. When new infrastructure or design is planned by Systems Engineers, it is the System Administrators that execute the plan. Other work includes routine and non-routine maintenance as well as emergency repairs to keep the infrastructure running smoothly here at Green House Data. A Systems Administrator will also provide support for large-scale customer implementations.
A Systems Administrator is able to help when a problem is escalated by the NOC Techs. They support problems that are outside the scope of the NOC, becoming the second line of defense when a problem is spotted. When new infrastructure or design is planned by Systems Engineers, it is the System Administrators that execute the plan. Other work includes routine and non-routine maintenance as well as emergency repairs to keep the infrastructure running smoothly here at Green House Data. A Systems Administrator will also provide support for large-scale customer implementations.
Systems Engineer
The Systems Engineers are responsible for the final level of escalated tickets. They provide support for all levels of data center employees. In addition they are responsible for architecting our infrastructure, products, and large-scale customer implementations. They decide how the design and architecture should be implemented to best solve the problem. However, they must ensure the solution will integrate with existing infrastructure and keep data stable and secure.
The Systems Engineers are responsible for the final level of escalated tickets. They provide support for all levels of data center employees. In addition they are responsible for architecting our infrastructure, products, and large-scale customer implementations. They decide how the design and architecture should be implemented to best solve the problem. However, they must ensure the solution will integrate with existing infrastructure and keep data stable and secure.
One of our Systems Administrators, Tim Cook, summed up the data center very well, “We have the opportunity here to wear a variety of hats. We all work together to make our systems run, to continually develop them for future growth, as well as implementing new product offerings to keep Green House Data a competitive cloud provider.”
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